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Refund Policy

What items cannot be returned?

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We do not accept returns or exchanges on any of our products. All of our products are given a multi-point inspection upon completion and will not be delivered or installed if it is different than agreed upon in the order.

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In the rare event that your order is built inaccurately or has a defect as defined by Our Cosmetic Standard, GD Woodworking and Design, LLC will replace the piece and correct the issue. 

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Any characteristics of handmade furniture are not considered defects. Please see our cosmetic standards in our FAQ.

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GD Woodworking and Design, LLC will also replace any items damaged in transit, as long as the damage is properly noted upon delivery per our instructions. 

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Due to the high costs of manufacturing, packaging, and freight charges, we are unable to offer returns or refunds on orders for buyer's remorse.

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